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Customer information

Privacy Policy

We collect only the information needed to answer enquiries, plan site work and provide support. This policy explains that practical use.

1

Information you share

We may receive your name, phone number, email, city, locality, property or community name, measurements, service requirement and site photographs when you call, use WhatsApp, email us or submit an enquiry.

2

How enquiry information is used

Information is used to understand the site, answer questions, prepare or revise a quotation, plan measurement or installation, provide after-service and keep necessary transaction records.

3

Photos and project records

Site photographs are used for measurement guidance, work planning and service records. We do not intentionally publish customer-identifying details with project images. Customers may ask us not to use their site photographs for portfolio purposes.

4

Sharing and retention

Relevant details may be shared with team members or service partners who need them to measure, quote, install or support the job. We do not sell personal contact information. Records are retained only as reasonably needed for enquiries, accounting, warranty and service support.

5

Your choices

You may ask us to correct contact details, stop promotional follow-up or review a privacy concern by contacting the email shown on this website. Legal and transaction records may still need to be retained where required.

Need a written clarification?

Contact us before approving a quotation or installation scope.

info@sandhyainvisiblegrills.com
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